Privacy Policy (GDPR / CCPA)

Last updated: [2026/04/03]

This Privacy Policy describes how KAMAX Ind. Co., Ltd. (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit our website https://www.kamaxgroup.com/, contact us, or use our services as a distributor, importer, fleet operator, OEM/ODM partner, or other business customer.

By using our website or providing your information to us, you agree to the terms of this Privacy Policy.

1. Who We Are

KAMAX Ind. Co., Ltd. is a global motorcycle manufacturer and exporter, providing motorcycles, related products, and OEM/ODM services to business customers worldwide.

If you have any questions about this Privacy Policy, please contact us:

2. Personal Data We Collect

We may collect the following categories of personal data:

  • Identification and contact data: name, company name, job title, email address, phone/WhatsApp/WeChat, country/region.
  • Business information: type of business (distributor, importer, fleet, government, OEM/ODM), product interests, annual volume estimates, project details.
  • Website usage data: IP address, browser type, device information, pages visited, time spent, referring URLs.
  • Communication data: messages you send via contact forms, RFQ forms, email, WhatsApp, or other channels.
  • Marketing preferences: your choices regarding newsletters, event invitations, and product updates.

We do not intentionally collect personal data from children under 16. If you believe a child has provided us personal data, please contact us to delete it.

3. How We Collect Your Data

We collect data in the following ways:

  • Directly from you when you:
    • Submit a “Get a Quote” / RFQ form
    • Request to become a distributor or OEM/ODM partner
    • Subscribe to our newsletter or marketing updates
    • Contact us by email, phone, WhatsApp, WeChat, or at trade shows
  • Automatically when you:
    • Visit our website (via cookies, analytics tools, and similar technologies)

4. How We Use Your Data (Purposes)

We use your personal data for the following purposes:

  • To respond to your inquiries and RFQs: provide quotations, product recommendations, and technical information.
  • To manage business relationships: onboarding distributors, dealers, fleet customers, OEM/ODM partners, and suppliers.
  • To perform and manage contracts: processing purchase orders, shipments, after-sales service, and warranty.
  • To improve our website and services: analyze website usage, optimize user experience, and develop new products.
  • To send marketing communications (where permitted): newsletters, product launches, trade fair invitations, promotions.
  • To comply with legal obligations: accounting, tax, export control, sanctions screening, anti-fraud measures.
  • To protect our rights: prevent misuse, enforce contracts, and respond to legal claims.

5. Legal Bases (GDPR)

If you are in the European Economic Area (EEA), the UK, or Switzerland, we rely on the following legal bases:

  • Performance of a contract (Art. 6(1)(b) GDPR): to respond to RFQs, negotiate and perform sales or OEM/ODM agreements.
  • Legitimate interests (Art. 6(1)(f) GDPR): to improve our services, prevent fraud, and manage business relationships.
  • Consent (Art. 6(1)(a) GDPR): for certain marketing activities and non-essential cookies.
  • Legal obligation (Art. 6(1)(c) GDPR): to comply with accounting, tax, and export-control laws.

6. How We Share Your Data

We may share your data with:

  • Internal entities within KAMAX group (e.g. factories, regional branches) for order processing and customer support.
  • Service providers who assist us with:
    • Website hosting and maintenance
    • Email and marketing tools
    • CRM systems
    • Logistics, customs, and warehousing
    • IT security and analytics
  • Business partners where needed:
    • Local distributors, agents, or service centers supporting you in your country (only with appropriate safeguards).
  • Authorities and regulators where required by law:
    • Customs, export-control authorities, tax authorities, courts, and law enforcement.

We do not sell your personal data in exchange for money. Under some privacy laws (e.g. CCPA), certain sharing for advertising may be considered a “sale” or “sharing”; see Section 10.

7. International Data Transfers

As a global manufacturer, we may transfer your personal data to countries outside your own jurisdiction, including countries that may not provide the same level of data protection as the EU/EEA, UK, or your home country.

Where required by law, we implement appropriate safeguards, such as:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Contractual protections and access controls
  • Technical and organizational security measures

You can contact us for more information about these safeguards.

8. Data Retention

We keep your personal data only as long as necessary for the purposes described in this Policy, including:

  • For ongoing business relationships: for the duration of the contract and a reasonable period thereafter.
  • For inquiries without contract: for a reasonable period to follow up (e.g. 2–3 years) or as required by law.
  • For legal and compliance reasons: as required by applicable laws (e.g. accounting, tax, export-control).

When data is no longer needed, we will delete or anonymize it.

9. Your Rights (GDPR / UK GDPR)

If you are in the EEA, UK, or similar jurisdictions, you may have the following rights:

  • Right of access: request a copy of your personal data we hold.
  • Right to rectification: correct inaccurate or incomplete data.
  • Right to erasure: request deletion of your data in certain circumstances.
  • Right to restriction of processing.
  • Right to data portability.
  • Right to object: particularly where processing is based on legitimate interests or for direct marketing.
  • Right to withdraw consent at any time (if processing is based on consent).

To exercise these rights, please contact us at [email protected]. We may need to verify your identity before responding.

10. Additional Rights for California Residents (CCPA/CPRA)

If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the CPRA, including:

  • Right to know: request information about the categories and specific pieces of personal information we have collected about you.
  • Right to delete: request deletion of your personal information, subject to certain exceptions.
  • Right to correct: request correction of inaccurate personal information.
  • Right to opt out of sale/sharing: opt out of any “sale” or “sharing” of personal information as defined by CCPA.
  • Right to non-discrimination: we will not discriminate against you for exercising your CCPA rights.

To submit a request, please contact us at [email protected] with “CCPA Request” in the subject line.

We do not knowingly sell the personal information of minors under 16.

11. Cookies and Similar Technologies

We use cookies and similar technologies to operate and improve our website. For more details, please see our Cookie Policy.

You can manage your cookie preferences through our cookie banner or your browser settings, subject to necessary cookies for website security and core functions.

12. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

13. Third-Party Websites

Our website may contain links to third-party websites (e.g. social media, video platforms, partners). We are not responsible for the privacy practices or content of such third parties. Please review their privacy policies separately.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised “Last updated” date. We encourage you to review this Policy regularly.